![]() If you come across the error message "Sorry, another account from your organization is already signed in on this computer", please follow this workaround for this issue.įor any other Office 365 setup issues, and if you are an existing customer of MyWork, please submit a support ticket to, and our support team will be in contact with you. Once you are signed in, the account will be added to Outlook. ![]() ![]() You will be prompted to enter your password, and to sign in. If prompted, click "Work or School account"Ĩ. Your email address should be automatically filled - click "Next". A new window should appear prompting you to sign in. Select "Office 365", enter the full email address you are adding to Outlook, and click "Next"ħ. To add another email account to Outlook, open the Outlook application, then go to the File tab and select Account Settings. Click "Manual setup or additional server types" and click "Next"Ħ. In the "Mail Setup" window that appears, click "Email Accounts."ĥ. You will need to click on the "Mail" icon that appears.ģ. Once in Control Panel, start typing "mail" in the top right (search bar). Press the Windows key and start typing to search for "Control Panel".Ģ. Please note: this guide is for Windows 7/8.1/10 machines.Įnsure that Outlook is closed before beginning.ġ. Please follow the instructions below in order to work around this issue. This would occur if one of your old MyWork mail accounts shares the same name as one of your new Office 365 accounts. Select the check box next to the affected user. In the Active users pane, select More > Multi-factor authentication setup. In the navigation pane, select Users > Active users. Type the email address of the shared mailbox in the Add shared folder dialog box, and then select Add. Right-click Folders (or your mailbox name) in the navigation pane, and then select Add shared folder. You may come across the error message "This email address has already been added." when you attempt to add your new Office 365 account to Outlook. Browse to the Microsoft 365 portal, and sign in to your Microsoft 365 subscription by using your Global Administrator account. Sign in to your Microsoft 365 account, and then select the Outlook app. Solution home Microsoft Office 365 Troubleshooting Microsoft Outlook 2016/365 - Workaround for "This email address has already been added."
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